The Office of International Services (OIS) at Johns Hopkins is a virtual service operation that remotely serves all JHU international students, scholars, researchers, postdocs, faculty, and staff regardless of their location or divisional affiliation via electronic means. OIS is dedicated to providing consistent, exceptional, and individualized immigration services and immigration programming support for all Johns Hopkins divisions.
As of 2023-24, OIS regularly serves over 7500 international degree-seeking students, 1000 visiting and summer program students, and 1800 recent graduates from more than 130 countries, as well as more than 2000 international visiting scholars, faculty, researchers, postdocs, staff, and their dependents annually.
Contact Us
Multi-format advising sessions as well as online services are available in order to ensure you have the information and guidance you need. See below for contact options and staff listings.
General
Regular hours of operation are Monday through Friday, 9:00am – 4:00pm
F-1 and J-1 (Degree and Exchange) Student Advising
Review the various ways students can receive assistance from OIS:
Look for information on our website! For majority of questions, we strongly encourage you to first search our website for overview information
Submit requests through iHopkins Most requests and action items can be easily submitted by students through our portal: https://ihopkins.jhu.edu/
Email us at ois@jhu.edu If you cannot find an answer on our website or portal, please email us at ois@jhu.edu with your inquiry so that advisors may properly review and research the issue prior to responding. You will receive a response within 2 business days
Call-In Advising Advisors are available by phone for general questions that can be answered in approximately 5-7 minutes. We cannot respond to eForm request status inquiries by phone. No appointment is needed, however wait times may vary throughout the year. Example questions for phone advising include on-campus employment, international travel, and work authorization eligibility. Telephone: 667-208-7001 Call-in Advising Hours
Monday- 1:00pm to 4:00pm ET
Tuesday- 1:00pm to 4:00pm ET
Thursday- 1:00pm to 4:00pm ET
Advising by Appointment For students with more complex questions such as, a leave of absence, or, questions about the timing of work authorization applications, etc. a longer, 20-minute appointment can be booked at least one day in advance.
Advising by Appointment Hours
*Scholar and Visiting Student PHONE Advising is by appointment. Email the contact information above to schedule a call with a Scholar/Employee advisor. *
