Contact OIS

Review the various ways students can receive assistance from OIS:

• Look for information on our website!
  For majority of questions, we strongly encourage you to first search our website for overview information
• Submit requests through iHopkins
  Most requests and action items can be easily submitted by students through our portal: https://ihopkins.jhu.edu/
• Email us at [email protected]
  If you cannot find an answer on our website or portal, please email us at [email protected] with your inquiry so that advisors may properly review and research the issue prior to responding. You will receive a response within 2 business days
• Telephone Advising
  Advisors are available by phone for general questions that can be answered in approximately 5-7 minutes. We cannot respond to eForm request status inquiries by phone. No appointment is needed, however wait times may vary throughout the year. Example questions for phone advising include on-campus employment, and work authorization eligibility.
  Telephone: 667-208-7001
  Student Advising PHONE HOURS

  Monday-1:00pm to 4:00pm ET	Tuesday-1:00pm to 4:00pm ET
  Thursday-1:00pm to 4:00pm ET	Friday-1:00pm to 4:00pm ET

• Video Advising
  For students with more complex questions such as, a leave of absence, issues with OPT or CPT, a longer, 15-minute appointment can be booked at least 24 hours in advance.
  Video Advising Hours

  Tuesday-9:00am to 12:00pm ET

  Thursday-9:00am to 12:00pm ET

  Make your appointment here!

J-1 Scholars and Visiting Students questions: [email protected]

*Scholar and Visiting Student PHONE Advising is by appointment. Email the contact information above to schedule a call with a Scholar/Employee advisor. * 

H-1B and other temporary employment questions: [email protected]

*Employee PHONE Advising is by appointment. Email the contact information above to schedule a call with a Scholar/Employee advisor. *