Skip Navigation

OIS Service Areas

OIS is a virtual service operation that remotely serves all JHU international students, scholars, researchers, postdocs, faculty, and staff regardless of their location or divisional affiliation via electronic means.

Student Advising:

F-1 and J-1 Student (Degree and Exchange) questions:

Telephone: 667-208-7001

Student Advising PHONE HOURS:

  • Monday 1:00pm to 4:00pm ET
  • Tuesday 1:00pm to 4:00pm ET
  • Thursday 1:00pm to 4:00pm ET
  • Friday 1:00pm to 4:00pm ET

For majority of questions, we strongly encourage you to first search our website for overview information. If you cannot find an answer, please email us at with your inquiry so that advisors may properly review and research the issue prior to responding. Otherwise, advisors are available by phone for general questions that can be answered in approximately 5-7 minutes. We cannot respond to eForm request status inquiries by phone. 

Scholar and Employee Advising:

J-1 Scholar and Visiting Student questions:

H-1B and other temporary employment questions (i.e. TN, O-1, E-3, etc.):

*Scholar and Employee PHONE Advising is by appointment. Email the contact information above to schedule a call with a Scholar/Employee advisor.*


Regular hours of operation are Monday through Friday, 8:30am – 4:30pm

After-hours emergency number for border emergencies only: 443-240-1938