iHopkins FAQs for Scholars and Employees

The initial request process will be initiated by your department. You will receive an email informing you of when you are able to login and complete the appropriate eForms.  

The extension request process will be initiated by your department. You will receive an email informing you of when you are able to login and complete the appropriate eForms. 

If you are a J-1 Exchange Visitor, the new department will have to initiate J-1 amendment request in iHopkins. Your J-1 record must be amended before you begin your appointment in the new department. You may review the Interdepartmental Transfer Process and the Timeline on OIS website.

If you are under H-1B or O-1 visa sponsorship, the department will initiate the process to amend your current petition before you can begin employment in the new department.

• Do not copy and paste your University ID and Pin from the email, instead type out the information
• Type in your date of birth in MM/DD/YYYY format 
• Make sure that you are using Option 2: No Active JHED login if you do not have your JHED login set up
• If you are still not able to login, contact [email protected]. Provide your full name, University ID you received in the email, and your date of birth in MM/DD/YYYY format

1. Go to iHopkins
2. Click ‘No JHED Login’ Under Option 2: No Active JHED Login
   
   *Alternatively, you can use this link Login to iHopkins – Limited Services which takes you directly to the limited services login* 
3. Click on ‘Email me my Limited Access PIN’
   
4. Enter your University ID and click Submit
   
5. The PIN will be sent to the email address we have on file

If you do not receive the email with Limited Access Pin,

• First, check your spam/junk folder in your email account
• If you can’t find the email with PIN information, then email [email protected] with your full name and date of birth in MM/DD/YYYY format. Your email address in iHopkins likely needs to be updated

For J-1 scholars, email [email protected] and for H-1B and O-1 employees, email [email protected]. One of the advisors will reset the eForm to draft status and email you. You will then be able to update and resubmit the eForm.

If you are unable to submit the eForm and receive an error message:

OR

• Clear the cache in your internet browser or try using a different browser
• Check your internet connection to ensure you are properly connected
• Check that your document(s):
  • are less than 1MB
  • are PDF or JPEG file
• The file names do not contain special characters such as, semicolon, hyphen, or spaces. Consider naming files with one word. For example:
  

  Correct Format	Incorrect Format
  HopkinsPassport.pdf	Hopkins_Passport.pdf (the underscore)
  FamilyFunding.pdf	Funding-Family.pdf (the dash)
  F1Visa.jpeg	F1Visa.herc (file type)
  Affidavit.pdf	JHU Affidavit of Support.pdf (spaces)
  DependentPassport	Déped[email protected] (é and @)

You may be receiving error message because either you saved a draft of your eForm or OIS set it to draft status:

eForms that are in draft status do not save the document uploads. Replace ALL files using the ‘Replace Existing File’ button next to the file upload fields. If you were instructed to change 1 document or you have been instructed to re-answer a question not pertaining to a file upload, you should replace all file uploads.

You will receive an email when your documentation is ready to download. After you have received the email, complete the following steps: 

To download your document: 

1. Login to iHopkins 
2. In the top right corner, above your name, click on the third icon for ‘Documents’
   
   
3. You will see your most recent document available. If you would like to see previously issued documents that are available, select ‘No’ for Show most recent only and click on ‘Filter Documents’
4. If you do not see your document for download,
   1. J-1 Scholars should email [email protected]
   2. H-1B/O-1 Employees should email [email protected]