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To ensure the safety and welfare of the staff of the Office of International Services [OIS] at JHMI, the following measures are being immediately implemented. Also, due to staff availability and telework accommodations, OIS response time to phone and e-mail inquiries may be increased.

All advising will be provided by e-mail [relevant accounts listed below] or phone [please dial 667-208-7012]

General questions and I-9 scheduling:
F-1 and J-1 Student questions:
J-1 Scholar questions:
H-1B and other employment questions [i.e. TN, O-1, E-3, etc…]
J-1 ECFMG Alien Physicians:

Form I-9 Completion | Verification of Employment Eligibility

Completion of Form I-9 requires inspection of original documents. Individuals who must complete an I-9 [initial or re-verification] should contact for further instructions.

Documents Submission

If you are submitting USCIS filing fees in connection with a case that has already been assigned to an OIS advisor, e-mail the advisor directly for mailing instructions. If the checks are for a case not yet assigned, e-mail for mailing instructions.

If you must provide the OIS with any other original document in connection with an immigration application that has already been assigned to an OIS advisor, e-mail the advisor directly for address information. If the original documents are for a case not yet assigned, e-mail for mailing instructions.

Document Collection and Travel Signatures


F-1 Students may request a travel signature or I-20 reprint by submitting the “Travel Signature/I-20 Reprint Form” in iHopkins under the F-1 Student Services section. Please plan ahead and allow up to 10 business days for issuing your I-20. You will have the following options for receiving your I-20:

1. U.S. Postal Service (U.S. addresses only)

2. eShip Global

3. Electronic I-20 [F-1 Students ONLY]. During the COVID-19 emergency, SEVP is allowing schools to issue the I-20 electronically. If you choose this option, you will receive a digitally signed Form I-20 that contains a digitally reproduced copy of a physical signature. We will send it to you by secure email to the email address we have on file. To open the email and retrieve your I-20 from a non-JHU email address, you will be prompted to set up an account with Cisco Registered Envelope Service (CRES). Instructions for creating an account can be found here.

SEVP has coordinated with both the Department of State and U.S. Customs and Border Protection regarding their policy to allow electronic I-20 issuance for the duration of the COVID-19 emergency. You may want to consider printing the announcement and carrying it with you when you apply for a visa or enter the U.S. to help avoid confusion.



Individuals who require a travel signature have the following options:

1. U.S. Postal Service (U.S. addresses only): Provide the preferred mailing address to with the subject line: STANDARD MAIL SHIPPING REQUEST | TRAVEL SIGNATURE

2. eShip Global: Submit an eShip Global request *then* immediately submit an e-mail to with the subject line: eShipGlobal e-form submitted | TRAVEL SIGNATURE



H-1B, O-1 and TN Temporary Workers who need to collect an I-797 document from OIS that was available on or before March 16, should e-mail their preferred address and phone number to with the subject line: DOCUMENT REQUEST | I-797. The document will be sent by FedEx, so a valid phone number *and* address are required. So long as the OIS remains closed to the public, we will ship all original I-797 documents by FedEx. The H-1B advisor handling your case will confirm preferred shipping address and phone number when the case is approved.